Phones ring all day
Hours, insurance, services and directions, answered one call at a time.
Medical & dental · Denver, Colorado
Give your front desk time back
Assistants that answer common patient questions, intake and paperwork that route themselves, and practice dashboards, built with patient privacy designed in from the start.
Most start with
Patient FAQ
Website and after-hours
Projects from
$5,000
Fixed price
Privacy
By design
Reviewed in discovery
Sound familiar?
Where the time goes
We hear the same three problems from medical, dental and vet offices again and again.
Paperwork by hand
Intake forms, referrals and records are printed, retyped and filed.
Hard to see how the practice is doing
Production, no-shows and collections live in different reports.
What we build
Built for practices
Start with the one that saves the most time. Each links to the full service, with pricing.
01
Patient FAQ assistant
Answers general questions about services, insurance, hours and preparation, day or night.
AI chatbots & assistants →02
Appointment requests
Collects booking requests after hours for staff to confirm in the morning.
AI chatbots & assistants →03
Intake & referral routing
Forms and referrals routed, filed and flagged for follow-up automatically.
Automated reporting →04
Practice dashboard
Production, no-show rates, new patients and collections in one view.
Dashboards & Power BI →05
System connections
Practice software, accounting and forms kept in sync where access allows.
Integrations & APIs →06
Ongoing care
Answers and reports kept current as services and staff change.
Care plans & support →Systems we work with
Your tools, connected
DentrixOpen DentalEaglesoftathenahealthQuickBooks OnlineMicrosoft 365Google Workspace
Practice systems vary in what they allow. We confirm what can be connected, and how securely, before quoting. Product names belong to their owners.
Where to start
Typical first projects
Every project is quoted at a fixed price after a short paid discovery.
What it looks like
Example projects
Typical projects for medical, dental and vet offices, to show the shape of the work.
Dental
After-hours assistant
- Before
- After-hours calls went to voicemail and new patients moved on.
- After
- Visitors get answers on services and insurance and leave a booking request for the morning.
Physical therapy
Intake routing
- Before
- New-patient forms were printed, retyped and filed by hand.
- After
- Forms are routed and filed automatically, with missing information flagged.
Veterinary
Practice dashboard
- Before
- The owner pieced together monthly numbers from three reports.
- After
- One dashboard shows visits, revenue and reminders due across locations.
Illustrative examples of the kind of work we do, not specific client results.
How it works
Four steps, no surprises
Every project follows the same route, so you always know where it stands and what it costs.
1
Free intro call
30 minutes to understand the problem and check the fit.
2
Paid discovery
We map your systems and data, define "done" and show a mockup. Credited to the project.
3
Fixed proposal
Price, milestones and acceptance criteria in writing.
4
Build & launch
Short sprints with a demo each time, then training and full handover.
Questions
FAQ
What medical, dental and vet offices ask us most.
What about HIPAA and patient privacy?
Anything that handles patient health information needs HIPAA safeguards. A general FAQ assistant can be set up so it doesn't collect health details at all. Where patient data is involved, we use vendors that sign Business Associate Agreements and review the setup with you before building.
Can the assistant give medical advice?
No. It answers general office questions such as hours, services, insurance and preparation, and directs anything clinical or urgent to your staff or emergency services.
Does it connect to our practice software?
It depends on the system and what access it allows. We check this in discovery and only propose connections that can be done securely.
What does it cost?
A patient FAQ assistant usually falls in our AI Chatbot range of $5,000 to $15,000; intake automation projects start around $5,000. Each is quoted at a fixed price.